General terms and conditions
Please note that the only valid version of the text below is in German and available here.
These general terms and conditions (will hereafter be known as 'GTC') apply to the use
of services which are free of charge (will hereafter be known as 'services') on the
website www.verkehrsmittelvergleich.de, .at, .ch and www.fromatob.de, .com,
.fr, .it (will hereafter be known as 'website').
The services are offered by fromAtoB GmbH, Grüner Weg 1, 52070 Aachen which hereafter will be known as 'fromAtoB'.
fromAtoB operates an on-line platform on their website, where the user can retrieve third party provider data. These services
are provided for with a pre-existing feature set.
The services offered on the website are meant to retrieve data on travel and transport offers by third party providers in the form
of a results list using the web page functions. The user can enter the search fields for starting point, the destination and the
date of the planned journey, as well as the eligible forms of transport. fromAtoB researches the offers of different transport
providers and suppliers automatically by accessing publicly available internet sources, and offers a comparison list which represents
the corresponding travel options and prices. The data is hereby collected and prepared for the result list. fromAtoB will not
perform a substantial examination of the data and content, such as accuracy, plausibility, legality, timeliness and completeness.
The data query and its output are unencrypted.
A search, once commenced by the user, can take some time to complete depending on the search queries.
fromAtoB is committed to ensuring the best possible performance of their website and their services. Problems of availability,
in particular due to maintenance work or any technical failures are to be taken into consideration by the user.
Registration is generally not required to make use of the site and the services. But there is a possibility to register. Registered
users are able to input certain specific settings in their user profile (Will hereafter be known as 'Profile') and define their
search options with advanced search possibilities.
The registration, the option to perform advanced searches and the profile itself are currently free of charge.
In order to register, the user has to part with certain personal information on the appropriate form. He/she is in particular
obliged to disclose their first and last name, as well as a current and active e-mail address. The use of pseudonyms and/or stage
names, as well as multiple registrations, registrations under a false name or with multiple e-mail addresses are not allowed.
To ensure that certain services (e.g. special price deals) offered by the third party provider can be displayed completely and
correctly, providing further information may be required, such as date of birth. In addition it is possible for the user to
volunteer other information relevant to his/her person. Either way, he/she is required to choose a user name and password for
the use of their profile.
As a second step during the registration process, the user will be able to alter their personal profile settings even after
activation of their profile.
The user hereby agrees that all the data specified is accurate, current and complete. In case of changes occurring to this data,
the user has the duty to undertake the necessary changes which apply to their personal profile.
For a successful and effective registration the user must also agree explicitly with the current general terms and conditions.
By registering, the user acknowledges to have read, understood and accepted the terms and conditions. When registering, the user
receives the prompt to observe the terms and conditions and is asked to confirm the validity of these terms and conditions by
ticking a separate box. Registration will not be completed without the explicit consent to these terms and conditions.
After a successful registration, the user receives a confirmation e-mail with a link to activate his/her profile on fromAtoB.
To use the extended functions after registration, the user must enable his/her profile by clicking on the link contained in the
Further duties of the user
The profile of the user may be used strictly for purposes related to the subject matter. The user has to keep the access data to their
profile strictly confidential and ensure by appropriate means that no third party access to his/her profile and data is gained.
Profiles are not transferable without the explicit, written consent of fromAtoB. The user is required to comply with all the applicable
laws when using the website and the services.
The user is in particular required to destroy actual or potentially harmful or unwanted programs or data (in particular viruses, Trojans,
worms, adware, scareware, and/or spam) in connection with the use of the website and will otherwise refrain from what could jeopardise
the performance and availability of the website and services.
The user is moreover required to refrain from what is likely to negatively affect the reputation of fromAtoB, the
website and the services.
The user is required to refrain from any use beyond the scope of the contractual relationship. In particular, he/she will
refrain from any automated query of the services; in particular for the purpose of publication in the context of other media and
any other commercial use of the services and/or results lists.
Third party content
fromAtoB will create links to other websites or content outside of the fromAtoB website and in particular integrate them
into the result list. But also the insertion of advertising banners and other advertising media into the website or the
services. With such content made accessible by links, one deals with \"external information\" under the German Telemedia
Act (TMG), article 8. fromAtoB does not own these and excludes any liability in accordance with the provisions under the
section \"liability\" in these terms and conditions.
The booking of the respective journey obtained from the results list or the means of transport is made only on the page of the
respective third-party provider. Exceptions are selected bookings from the Deutsche Bahn AG.
Terms and conditions of the Deutsche Bahn AG
apply, as do
passenger rights(in German).
Blocking users / profiles
fromAtoB reserves the right to, in case of breach of duty after prior warning, exclude the profile of the user temporarily of
the use of the service and/or delete the offending profile. In accordance with the provisions of article 314, paragraph 1 BGB,
a warning is not neccessary.
Termination of the contract by user
The user can at any time delete his profile without giving reasons or allow fromAtoB to perform the deletion. To do this he/she
needs to click the \"Delete profile now\" -link in his/her personal profile.
fromAtoB is liable only in case of non-remuneration, intentional and gross negligence of the services and the website.
Claims due to the intentional cause of damage to life, body or health under the product liability Act shall remain unaffected.
fromAtoB compels itself to comply with the applicable data protection laws. More information in full text on visible and
fromAtoB reserves the right to provide a forum for registered users to support website communications in the form of forum posts or personal
messages. For clarification: the sections \"Registration\" and \"Further duties of the user\" of these general terms and
conditions also apply on this forum.
The user is obliged to ensure no content is distributed on the forum or in personal messages, that can be perceived
as indecent, libellous or otherwise unlawful; in particular pornographic content, the glorification of violence or
extremist content which interferes or injures the reputation and interests of fromAtoB and its partners.
The user allows fromAtoB the irrevocable, free, non-exclusive, worldwide, temporally unlimited right to save, reproduce,
edit, to spread and to otherwise exploit posts or any part thereof, for any commercial and non-commercial purpose. This
includes in particular the publication of forum posts elsewhere on the website or on other sites on the internet.
fromAtoB has the final right to delete posts at any time which violate the terms and conditions or otherwise applicable
law, if they deem this necessary. Other rights or claims against the respective users remain unaffected.
Replacement, refunding and cancellation
At fromAtoB, you can replace, refund and cancel your ticket before the first day of travel -
depending on the refund conditions which are stated on the ticket and are displayed accordingly before
completion of the booking. As a registered user, you can use the refund history in your user account.
If you booked anonymously, please contact our customer support
Please keep the order number of your ticket at hand.
The reimbursement, minus potential cancellation fees of the third party agency, will be carried out
within 7 days to the instrument of payment that was used for the booking.
Delivery and Invoicing
Immediately after the successful transaction, you will receive the ticket and the invoice as download
or within 12 hours via e-mail to the e-mail address you specified.
Prices and payment fee
All declared prices include VAT. fromAtoB reserves the right to impose an additional
booking or service fee on the ticket price. This will be declared separately and explicitly
stated before completion of the booking. Fees for the use of certain payment methods will
be declared when the user chooses a payment method and depend on the fees and direct costs
of fromAtoB. There will be at least one payment method which is free of additional payment fees.
The contractual relationship between fromAtoB and the user, regulated by these terms and conditions is solely subject to
the law of the Federal Republic of Germany under exclusion of the UN Convention on Contracts for the International Sale
of Goods. Place of jurisdiction is agreed to be
Aachen if the user is a business user.
fromAtoB reserves the right to change these terms and conditions for the future at any time. The changed conditions apply
upon release and after notification of the user, and unless the user does not contradict this within a reasonable period
of time, indicated separately in the communication. In this case, law grants both the
user and fromAtoB the right of termination.
Should individual provisions of these general terms and conditions be wholly or partially invalid, the validity of the
remaining provisions remains unaffected. The invalid provision(s) is/are replaced by a legally effective provision which
usually comes with the sense and purpose of the ineffective provision. The same applies to any gaps.
Last update: 17 December 2013